Privacy Policy

1. Introduction

StockBridge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory synchronization service between Shopify and Wolt platforms (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account information (company name, email address)
• Shopify store connection credentials (via OAuth)
• Wolt merchant account connection details
• Communication preferences
• Support inquiries and correspondence

2.2 Information Collected Automatically

• Product and inventory data from connected Shopify and Wolt accounts
• Synchronization logs and activity data
• Usage data and Service interaction metrics
• Device and browser information
• IP address and general location data

2.3 Information We Do NOT Collect

• Customer personal information from your stores
• Payment card or financial account details
• Customer order details beyond what's necessary for inventory sync

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our inventory synchronization Service
• To process and complete transactions
• To send administrative information, updates, and security alerts
• To respond to inquiries and provide customer support
• To monitor and analyze usage patterns and trends
• To improve our Service and develop new features
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., cloud hosting, analytics)
• Platform Integration: With Shopify and Wolt as necessary to provide the synchronization Service
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure OAuth authentication for platform connections
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure cloud infrastructure with industry certifications

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Synchronization logs are retained for 90 days for troubleshooting and support purposes. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing

To exercise any of these rights, please contact us at hello@stockbridge.io.

8. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:

• Performance of a contract (providing the Service)
• Legitimate interests (improving our Service, security)
• Compliance with legal obligations
• Your consent (where applicable)

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect Service functionality.

10. Third-Party Services

Our Service integrates with Shopify and Wolt. Your use of these platforms is subject to their respective privacy policies:

• Shopify Privacy Policy: shopify.com/legal/privacy
• Wolt Privacy Policy: wolt.com/en/privacy

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: